Lego Serious Play

Rose Park Hotel 92 Gladstone Road, Parnell, New Zealand

This one-day public course is so much more than just playing with Lego! It is an innovative and interactive workshop that will develop communication, creative thinking and team-building skills. The focus is on ensuring that every team member contributes and feels included.

Customer Service

Rose Park Hotel 92 Gladstone Road, Parnell, New Zealand

This 1-day course is designed for anyone who deals with customers either face-to-face or by phone.
Objectives
Staff will have greater understanding of their own motivation and attitude
Improved conversation control
Increased rapport-building skills

Negotiation Skills

Rose Park Hotel 92 Gladstone Road, Parnell, New Zealand

This course is designed for people who negotiate at work with customers, suppliers & business partners. It equips those who's job success depends on their ability to negotiate with tips and techniques to get the best outcome.

On Job Coaching

Rose Park Hotel 92 Gladstone Road, Parnell, New Zealand

This On Job Training & Coaching Techniques course aims to promote a culture of excellence through individual and small group coaching.

Personalities & Communication

Rose Park Hotel 92 Gladstone Road, Parnell, New Zealand

This Communication course is designed for anyone who would like to understand how to communicated more effectively - either by phone or face to face.

Team Leader Training

Rose Park Hotel 92 Gladstone Road, Parnell, New Zealand

This two-day public course will develop a Team Leaders’ skills and understanding of a number of areas of leadership. It will explore basic leadership concepts, motivation, communication, managing conflict, leading your team, and many other fundamental aspects of being a Team Leader. It is designed for both new and developing Team Leaders, as well as […]

Managing Multiple Priorities

Rose Park Hotel 92 Gladstone Road, Parnell, New Zealand

This Managing Multiple Priorities course aims to provide the attendee with the tools to plan and prioritise their time and get the most out of each day.