by RapidResultsNZ | Nov 28, 2011 | Sales Skills
To add some impressive reasons for customers to buy from you, try looking at using ROI (Return on Investment) in your sales approach. Improving your sales skills and sales closures can be made so much easier by considering this simple ROI methodology. There are many...
by RapidResultsNZ | Nov 28, 2011 | Customer Service
A common frustration we hear from leaders and managers, is customer service staff who never seem to know the answers to the questions that really matter when you’re trying to resolve customer complaints. Another frequent dilemma is how to get members of your team to...
by RapidResultsNZ | Nov 28, 2011 | Customer Service
For people in the customer service industry, saying no can be a daily occurrence. So, to be able to say it and not offend is a great skill to learn and can be easier than you think. Saying no can be tough sometimes. I think it’s our natural desire to want to help. For...
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