This one-day public course is so much more than just playing with Lego! It is an innovative and interactive workshop that will develop communication, creative thinking and team-building skills. The focus is on ensuring that every team member contributes and feels included.

This 1-day course is designed for anyone who deals with customers either face-to-face or by phone.
Objectives
Staff will have greater understanding of their own motivation and attitude
Improved conversation control
Increased rapport-building skills

This course is designed for people who negotiate at work with customers, suppliers & business partners. It equips those who's job success depends on their ability to negotiate with tips and techniques to get the best outcome.

This On Job Training & Coaching Techniques course aims to promote a culture of excellence through individual and small group coaching.