rapid results Blog
How to effectively carry out a task or complete a project
All of us have types of work we like to do. For some of us it's checking other people's work, for other's it's researching information and for yet others it's getting stuck in and getting something done. But because we prefer to do certain things, it means that we...
A-Typer and proud of it… Or not?
Do you often find yourself racing through your weeks at warp speed? Do you find yourself getting impatient with others who ‘dilly-dally’ around and don’t give you the information you need fast enough? Or, perhaps you prefer to text people rather than use the phone...
Who cares about ROI?
Have you asked this question? Has someone asked it of you? Let me tell you cares about ROI - the person respnsibile for paying for the goods or services in question. So What? If you're thinking of engaging a service provider or purchasing something for your business,...
When did we lose our manners?
As customers we often complain about the level of service we receive from people we are trying to spend money with. How many times have you ever thought about how we interact with those providers and whether or not our manners and the way we interact with providers...
How do you get your team to work together better?
I think most leaders would like their teams to work together better at some point. Perhaps the team is new or the dynamics just aren't sitting right or maybe the team has never really functioned as well as it could. I'd like to suggest some ways that your team could...
Team Leader Summit A Huge Success!
In conjunction with CRM Consulting, Rapid Results put together a one day Team Leader Summit for the sole benefit of networking and improving career planning for people in the contact centre industry. The summit was booked solid, with more than 40 team leaders from...
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