by RapidResultsNZ | Aug 6, 2012 | Staff Management, Team Building, Team Leadership
As a leader, managing conflict is part of your role. It comes with the territory and you can use conflict that exists as a positive in your team. Don’t be afraid of conflict. In basic terms, conflict can be a difference of opinion. It’s healthy and helps to innovate...
by RapidResultsNZ | Aug 1, 2012 | Managing Stress, Self Development, Staff Management, Team Leadership
For many people, searching for delegation tips means they are looking for a short cut to free up some time. The real area to improve on is to stop making excuses for not delegating and there are plenty of them. Usually, their reasoning has no actual basis of truth –...
by RapidResultsNZ | Mar 20, 2012 | Team Leadership
In conjunction with CRM Consulting, Rapid Results put together a one day Team Leader Summit for the sole benefit of networking and improving career planning for people in the contact centre industry. The summit was booked solid, with more than 40 team leaders from...
by RapidResultsNZ | Feb 13, 2012 | Change Management, Self Development, Staff Management, Team Leadership
There have been a few big shake ups recently in the world of highly visible organisations; Apple lost Steve Jobs and that will have a huge impact on the company – or will it? Ok, he was the founder and visionary for the business and products but if he has done...
by RapidResultsNZ | Feb 1, 2012 | Team Leadership
There are so many leadership concepts out there. Some good, some great and some just shouldn’t be out there at all! Overall though there’s some pretty good stuff to be had from friends, mentors and from trawling the internet on how to be a more effective...
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